Conflict Management, Interpersonal Communication, And...

The reading of this forum presented concepts of conflict management, interpersonal communication, and motivational theories and their significance to the overall success of an organization. As we dig deeper into the material for leadership and management, the shining theme throughout our readings has been self-less leadership (Satterlee, 2013). This week, we focused on the importance of interpersonal communication, and conflict management. Owner, leaders, and managers must understand the importance of communication especially if any conflict may arise. To finish, the textbook readings provided valuable insight on the importance of job and behavioral based theories in management. Group Consensus The group has decided that the top three†¦show more content†¦It is important in conflict management to know how to properly channel the emotions that are involved and get down to the â€Å"roots† of the issue. Leaders and managers must understand the parties at the center of the conflict to minimize and properly manage conflict (McKibben, 2017). Interpersonal Communication The success of an individual and their organization depends on how well they manage interpersonal communication (Dreu, Evers, Beersma, Klewer, Nauta, 2001). Interpersonal communication can be described as the inner workings of the own personal character and the way that individuals deal with each other in the workplace. When an individual understands themselves, and can manage their emotions and needs properly, then the entire organization will benefit. Interpersonal and organization communication is important for an organization to consider because communication creates a sense of trust, clarity, and collaboration within an organization. We all will have to communicate with others at one point or another. It is important for each member of the team to trust one another, and the best way to do that is to be open and honest with each other (The Johari Window). Chapter five of Satterlee’s text, covers a wide range of material based on the barriers o f communication, interpersonal communication, and overall office etiquette. Communication is one of the most important manifestations of interaction between employees and their workShow MoreRelatedMotivation and Conflict Resolution Essay753 Words   |  4 Pages Motivation and Conflict Resolution Conflict in the workplace is detrimental to employee motivation. An essential part of motivating employees is fostering trust and providing job satisfaction. Effectively resolving conflict is critical to the success of the organization, but is only one aspect of employee motivation. 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Also the extract below introduces the theory of â€Å"conflict management† thus describing the conceptual perspectives that informs the different forms behavior by which conflict may be handled. Conflict management Rahim and Bonoma (1979) researched and separated the styles of managing conflict. The two authors devised two basic dimensions namely: â€Å"concern for selfRead MoreMicrosofts Human Resource Management Strategy679 Words   |  3 PagesRESOURCE MANAGEMENT STRATEGY EXECUTIVE SUMMARY The Company Profile: Microsoft Corporation Importance of Strategic Human Resource Management Talent Management Strategies Compensation and benefit packages for employees Policies and practices for Labor relations management Comparison with the Competitors Conclusion OBJECTIVES OF THE HRM STRATEGY To design effective talent management strategies; including recruitment and selection, motivation and retention, performance management, etc. To